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A user is anyone who logs in to Cypress Cloud.

Invite users

Organization owner or admin roles can invite Cypress Cloud users. Those invited will see all projects and tests run for the organization.

Note: only owners can give other users 'owner' access.

Invite a user to an organization:

  1. Select the organization you want to invite a user to.
  2. Click Users, then Invite User.
  3. Fill in their email and select their role, then click Invite User.
  4. The user will receive an invitation email with a link to accept the invitation.
Invite User dialog

Sign Up with an Invitation:

Upon receiving the email, click "Accept Invitation" to be redirected to Cypress Cloud. From there, you will have the choice of authenitication type:

  • Basic (Email and Password)
  • Social (Google or GitHub)
  • Single Sign On

Sign Up with Basic Authentication

  1. Click "Don't have an account? Sign Up"
  2. Click "Sign up with Email"
  3. Type your email address and make a password
  4. Click "Sign Up"

Sign Up with Social Authentication

  1. Click "Don't have an account? Sign Up"
  2. Click "Sign up with Google" or "Sign up with GitHub"
  3. You may need to verify via your Social provider depending on your personal settings

Sign Up with Single Sign On (SSO) Authentication

Refer to our Enterprise SSO Guide.

Locked Out or Forgot Password

See What if I can't access my Cypress Cloud account.

User roles

Users can be assigned roles that affect their access to certain features of Cypress Cloud.

  • Member: Can see projects, runs, and keys.
  • Admin: Can also invite, edit and delete users.
  • Owner: Can also transfer or delete projects. Can delete and edit the organization.

The permissions for each user role for Cypress Cloud:

See test results of private projectsMemberAdminOwner
See record keys of projectsMemberAdminOwner
See billing and usage informationAdminOwner
Edit billing informationAdminOwner
See users invited to organizationAdminOwner
Resend invitation to invited userAdminOwner
Invite 'member' to organizationAdminOwner
Invite 'admin' to organizationAdminOwner
See user requests to join organizationAdminOwner
Accept user requests to join organizationAdminOwner
Remove 'member' from organizationAdminOwner
Remove 'admin' from organizationAdminOwner
Edit 'member' in organizationAdminOwner
Edit 'admin' in organizationAdminOwner
Edit project nameAdminOwner
Edit project status (private/public)AdminOwner
Add or delete record keysAdminOwner
Set up GitHub IntegrationAdminOwner
Set up Slack IntegrationAdminOwner
Invite 'owner' to organizationOwner
Edit 'owner' in organizationOwner
Remove 'owner' from organizationOwner
Add, edit, remove user in personal organizationOwner
Edit organization nameOwner
Delete organizationOwner
Transfer project to another organizationOwner
Delete projectOwner
Set up SSOOwner

User requests

Users can "request" access to a given organization. If a developer on your team has access to Cypress and your project's source code - they can request to be given access to your organization. This means instead of you having to invite team members up front, they can request access and you can choose to accept or deny them access.

Request access to project

User updates

To change a user email, an Owner or Admin can invite the new user/email address and delete the previous user/email address.

Update the billing email address via the Billing & Usage page within Cypress Cloud or by contacting [email protected] directly.