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Manage users

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What you'll learn

• How to invite users to Cypress Cloud
• How to manage user roles and updates
• How to accept user requests

A user is anyone who logs in to Cypress Cloud.

Invite users

Organization owner or admin roles can invite Cypress Cloud users. Those invited will see all projects and tests run for the organization.

Note: only owners can give other users 'owner' access.

Invite a user to an organization:

1. Select the organization you want to invite a user to.
2. Click Users, then Invite User.
3. Fill in their email and select their role, then click Invite User.
4. The user will receive an invitation email with a link to accept the invitation.

Sign Up with an Invitation:

Upon receiving the email, click "Accept Invitation" to be redirected to Cypress Cloud. From there, you will have the choice of authentication type:

• Basic (Email and Password)
• Social (Google or GitHub)
• Single Sign On

Sign Up with Basic Authentication

1. Click "Don't have an account? Sign Up"
2. Click "Sign up with Email"
3. Type your email address and make a password
4. Click "Sign Up"

Sign Up with Social Authentication

1. Click "Don't have an account? Sign Up"
2. Click "Sign up with Google" or "Sign up with GitHub"
3. You may need to verify via your Social provider depending on your personal settings

Sign Up with Single Sign On (SSO) Authentication

Refer to our Enterprise SSO Guide.

Locked Out or Forgot Password

See What if I can't access my Cypress Cloud account.

User roles

Users can be assigned roles that affect their access to certain features of Cypress Cloud.

• Member: Can see projects, runs, and keys.
• Admin: Can also invite, edit and delete users.
• Owner: Can also transfer or delete projects. Can delete and edit the organization.

The permissions for each user role for Cypress Cloud:

Permission	Member	Admin	Owner
See test results of private projects	✅	✅	✅
See record keys of projects	✅	✅	✅
See billing and usage information		✅	✅
Edit billing information		✅	✅
See users invited to organization		✅	✅
Resend invitation to invited user		✅	✅
Invite 'member' to organization		✅	✅
Invite 'admin' to organization		✅	✅
See user requests to join organization		✅	✅
Accept user requests to join organization		✅	✅
Remove 'member' from organization		✅	✅
Remove 'admin' from organization		✅	✅
Edit 'member' in organization		✅	✅
Edit 'admin' in organization		✅	✅
Edit project name		✅	✅
Edit project status (private/public)		✅	✅
Add or delete record keys		✅	✅
Set up GitHub Integration		✅	✅
Set up Slack Integration		✅	✅
Invite 'owner' to organization			✅
Edit 'owner' in organization			✅
Remove 'owner' from organization			✅
Add, edit, remove user in personal organization			✅
Edit organization name			✅
Delete organization			✅
Transfer project to another organization			✅
Delete project			✅
Set up SSO			✅

User requests

Users can "request" access to a given organization. If a developer on your team has access to Cypress and your project's source code - they can request to be given access to your organization. This means instead of you having to invite team members up front, they can request access and you can choose to accept or deny them access.

User updates

To change a user email, an Owner or Admin can invite the new user/email address and delete the previous user/email address.

Update the billing email address via the Billing & Usage page within Cypress Cloud or by contacting [email protected] directly.