{
  "doc": {
    "id": "cloud/account-management/users",
    "title": "Manage users | Cypress Cloud",
    "description": "Learn how to manage user logins in Cypress Cloud, manage user roles, and accept user requests.",
    "section": "cloud",
    "source_path": "/llm/markdown/cloud/account-management/users.md",
    "version": "29b099a83033817a9072f7deec58409720b52bc4",
    "updated_at": "2026-05-03T15:21:58.370Z",
    "headings": [
      {
        "id": "cloud/account-management/users#manage-users",
        "text": "Manage users",
        "level": 1
      },
      {
        "id": "cloud/account-management/users#what-youll-learn",
        "text": "What you'll learn",
        "level": 5
      },
      {
        "id": "cloud/account-management/users#invite-users",
        "text": "Invite users",
        "level": 2
      },
      {
        "id": "cloud/account-management/users#invite-a-user-to-an-organization",
        "text": "Invite a user to an organization:",
        "level": 3
      },
      {
        "id": "cloud/account-management/users#sign-up-with-an-invitation",
        "text": "Sign Up with an Invitation:",
        "level": 3
      },
      {
        "id": "cloud/account-management/users#sign-up-with-basic-authentication",
        "text": "Sign Up with Basic Authentication",
        "level": 4
      },
      {
        "id": "cloud/account-management/users#sign-up-with-social-authentication",
        "text": "Sign Up with Social Authentication",
        "level": 4
      },
      {
        "id": "cloud/account-management/users#sign-up-with-single-sign-on-sso-authentication",
        "text": "Sign Up with Single Sign On (SSO) Authentication",
        "level": 4
      },
      {
        "id": "cloud/account-management/users#locked-out-or-forgot-password",
        "text": "Locked Out or Forgot Password",
        "level": 4
      },
      {
        "id": "cloud/account-management/users#user-roles",
        "text": "User roles",
        "level": 2
      },
      {
        "id": "cloud/account-management/users#user-requests",
        "text": "User requests",
        "level": 2
      },
      {
        "id": "cloud/account-management/users#user-updates",
        "text": "User updates",
        "level": 2
      }
    ]
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            "type": "text",
            "value": "A user is anyone who logs in to Cypress Cloud."
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            "value": " roles can invite "
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          {
            "type": "text",
            "value": " users. Those invited will see the projects and tests the user has "
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            "value": "Note: only owners can give other users 'owner' access."
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            "value": "Invite a user to an organization:"
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            "value": "If you prefer to send your own message to users and include a link to join the organization, you can click Copy invite link and all users who accept this invitation will be given the default role of Member."
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            "value": "Sign Up with an Invitation:"
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            "value": "Upon receiving the email, click \"Accept Invitation\" to be redirected to Cypress Cloud. From there, you will have the choice of authentication type:"
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                    "value": "Social (Google or GitHub)"
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          },
          {
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                "children": [
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                    "type": "text",
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                    "value": "Type your email address and make a password"
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                    "value": "You may need to verify via your Social provider depending on your personal settings"
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            "value": "Refer to our "
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                "children": []
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              {
                "type": "tableCell",
                "children": []
              },
              {
                "type": "tableCell",
                "children": [
                  {
                    "type": "text",
                    "value": "✅"
                  }
                ]
              },
              {
                "type": "tableCell",
                "children": [
                  {
                    "type": "text",
                    "value": "✅"
                  }
                ]
              },
              {
                "type": "tableCell",
                "children": [
                  {
                    "type": "text",
                    "value": "✅"
                  }
                ]
              }
            ]
          },
          {
            "type": "tableRow",
            "children": [
              {
                "type": "tableCell",
                "children": [
                  {
                    "type": "text",
                    "value": "Transfer project to another organization"
                  }
                ]
              },
              {
                "type": "tableCell",
                "children": []
              },
              {
                "type": "tableCell",
                "children": []
              },
              {
                "type": "tableCell",
                "children": [
                  {
                    "type": "text",
                    "value": "✅"
                  }
                ]
              },
              {
                "type": "tableCell",
                "children": [
                  {
                    "type": "text",
                    "value": "✅"
                  }
                ]
              },
              {
                "type": "tableCell",
                "children": [
                  {
                    "type": "text",
                    "value": "✅"
                  }
                ]
              }
            ]
          },
          {
            "type": "tableRow",
            "children": [
              {
                "type": "tableCell",
                "children": [
                  {
                    "type": "text",
                    "value": "Delete project"
                  }
                ]
              },
              {
                "type": "tableCell",
                "children": []
              },
              {
                "type": "tableCell",
                "children": []
              },
              {
                "type": "tableCell",
                "children": [
                  {
                    "type": "text",
                    "value": "✅"
                  }
                ]
              },
              {
                "type": "tableCell",
                "children": [
                  {
                    "type": "text",
                    "value": "✅"
                  }
                ]
              },
              {
                "type": "tableCell",
                "children": [
                  {
                    "type": "text",
                    "value": "✅"
                  }
                ]
              }
            ]
          }
        ]
      },
      {
        "type": "heading",
        "depth": 2,
        "children": [
          {
            "type": "text",
            "value": "User requests"
          }
        ]
      },
      {
        "type": "paragraph",
        "children": [
          {
            "type": "text",
            "value": "Cypress App users can \"request\" access to a given organization. If a developer on your team has access to Cypress and your project's source code - they can request to be given access to your organization from within the Cypress App. This means instead of you having to invite team members up front, they can request access and you can choose to accept or deny them access."
          }
        ]
      },
      {
        "type": "paragraph",
        "children": [
          {
            "type": "text",
            "value": "Note: this option is not available if your Cloud organization is configured for SSO."
          }
        ]
      },
      {
        "type": "heading",
        "depth": 2,
        "children": [
          {
            "type": "text",
            "value": "User updates"
          }
        ]
      },
      {
        "type": "paragraph",
        "children": [
          {
            "type": "text",
            "value": "To change a user email, an Owner or Admin can invite the new user/email address and delete the previous user/email address."
          }
        ]
      },
      {
        "type": "paragraph",
        "children": [
          {
            "type": "text",
            "value": "Update the billing email address via the Billing & Usage page within "
          },
          {
            "type": "link",
            "title": null,
            "url": "https://on.cypress.io/cloud",
            "children": [
              {
                "type": "text",
                "value": "Cypress Cloud"
              }
            ]
          },
          {
            "type": "text",
            "value": " or by contacting "
          },
          {
            "type": "link",
            "title": null,
            "url": "mailto:billing@cypress.io",
            "children": [
              {
                "type": "text",
                "value": "billing@cypress.io"
              }
            ]
          },
          {
            "type": "text",
            "value": " directly."
          }
        ]
      }
    ]
  },
  "token_estimate": 1476
}